Your well-being is our priority

BetKong Responsible Gambling — Enjoy Betting Safely

Betting should be enjoyable, not stressful. BetKong wants you to stay in control at all times. Responsible gambling tools, guides, and support — all in one place.

Set Deposit Limit
Session Time Limit
Self-Exclusion Option
24/7 Support Team
95%
Members Bet Responsibly
24/7
Support services active
6
Safe Play Tools Available
18+
Strict Age Limit Enforcement

What is responsible gaming?

Responsible gaming means treating betting as entertainment — not a source of income or a way to solve problems. BetKong wants every member to stay in full control of their time and money.

Betting is only enjoyable when you know when to stop. BetKong's responsible gaming policy is built to help you stay in control.

Our platform offers multiple tools that let you set deposit limits, manage your playing time, and take a temporary or permanent break whenever you need one.

Betting on BetKong is always meant to be fun. If it starts affecting your daily life, reach out to us right away.
For Entertainment
Betting should be fun, not stressful
Within budget
Only bet what you can afford to lose
Time Limit
For a Set Period
Mindfully
Bet with intention

BetKong's Responsible Gambling Tools

These tools help you stay in control at all times. Use them anytime, from any device.

Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. Limits take effect immediately once set; to increase a limit, you'll need to wait 7 days.

Session Time Limit

Decide how long you want to play before you start. BetKong will send you a reminder when your time is up and can automatically end the session.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. Your account will be locked during this time and no bets can be placed.

Self-Exclusion

For a long-term break, you can suspend your account for 6 months to 5 years. Reactivation is not possible during this period.

Loss Limit

Set a cap on how much you're willing to lose in a given period. Once the limit is reached, BetKong will no longer accept bets.

Betting History Review

View your complete history of bets, wins, losses, and transactions. It's a great way to understand your own betting patterns.

Recognise the Signs of Problem Betting

Ask yourself the questions below. If more than two of your answers are "Yes", it's time to seek support.

1

Do you bet more to try to win back money you've lost?

2

Have you ever lied to family or friends to cover up your betting?

3

Have you tried to stop betting but couldn't?

4

Have you used money set aside for essential expenses on betting?

5

Do you feel restless or irritable when you're not betting?

6

Is betting affecting your work, studies, or relationships?

Steps to Get Help

Acknowledging the problem is the first and most important step. BetKong is always here for you.

1
Self-Assessment

Read the questions above carefully and answer them honestly.

2
Use BetKong's Tools

Set a limit or take a cooling-off period. That's not weakness — it's the smart move.

3
Contact our support team

Write to us at support@betkong.app. Our team will help you without any judgment.

4
Seek Professional Help

Don't hesitate to seek professional mental health support if you need it.

5
Talk to Someone You Trust

Talk to a family member or trusted friend. You don't have to face this alone.

How to use the protection tools

Log In

Log in to your BetKong account and go to the Profile section.

Login
Open Settings

Select the "Responsible Gaming" option from your profile menu.

Choose a Tool

Deposit limit, session limit, or self-exclusion — activate whichever one you need.

Confirm

Save your changes. Some limits take effect immediately; others apply after 24 hours.

Once Self-Exclusion is activated, it cannot be cancelled before the set period ends. Please think carefully before making this decision.

Frequently Asked Questions

Yes, decreasing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — a rule that exists to protect you.

You can withdraw your existing balance before activating self-exclusion. No new deposits will be accepted during the exclusion period.

No, only the account holder can change their own limits. However, if a family member has concerns, they're welcome to reach out to our support team.

BetKong follows a strict age verification process. Registration for anyone under 18 is strictly prohibited. If you have younger family members at home, please use parental controls on your devices.

Email us at support@betkong.app for any support you need. Our responsible gambling team will get back to you within 24 hours.

BetKong's Commitment

Responsible gambling isn't just our policy — it's our commitment.

Strict Age Verification

Age verification is mandatory for every new account registration. Anyone under 18 is strictly not permitted.

Awareness Information

Responsible gaming messages are displayed throughout the platform. Stay informed, stay safe.

Expert Support Team

Our specially trained support team handles every concern with full confidentiality.

🛡️

Start Betting Responsibly

Register at BetKong and enjoy safe betting with access to all our responsible gaming tools.

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